Immediate Care Walk-In Management LLC
DescriptionPosition:
Front Desk AssociateReports to:
Office Manager
Summary:
The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks.
Job Duties and
Responsibilities:
o Greet, register, instruct, and provide general assistance to patients.
o Obtain demographic and financial information and enter into computer system.
o Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
o Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer.
o Communicate with primary care providers and insurance carriers per patient request.
o Answer telephone, take messages and return voicemails.
o All other duties as assigned by Office Manager or Practice Administratoro Must be available nights and weekendsRequirementsRequired
Experience:
o High school diploma; some college preferredo Medical assistant certificationo Ability to maintain effective and organized systems to ensure timely patient flowo Ability to perform phlebotomy and administer injectionso Knowledge of medical terminologyo Exceptional customer service and phone etiquetteAbout the Company:
Immediate Care Walk-In Management LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
Front Desk AssociateReports to:
Office Manager
Summary:
The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks.
Job Duties and
Responsibilities:
o Greet, register, instruct, and provide general assistance to patients.
o Obtain demographic and financial information and enter into computer system.
o Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
o Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawer.
o Communicate with primary care providers and insurance carriers per patient request.
o Answer telephone, take messages and return voicemails.
o All other duties as assigned by Office Manager or Practice Administratoro Must be available nights and weekendsRequirementsRequired
Experience:
o High school diploma; some college preferredo Medical assistant certificationo Ability to maintain effective and organized systems to ensure timely patient flowo Ability to perform phlebotomy and administer injectionso Knowledge of medical terminologyo Exceptional customer service and phone etiquetteAbout the Company:
Immediate Care Walk-In Management LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
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